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Frequently Asked Questions

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What is RUSH?

RUSH is an on-demand, real-time platform to book independent hourly workers when you need them with the tap of a button from your phone or computer. Our partners are 1099-MISC independent contractors — we handle all of the paperwork, payments, and even automatically issue 1099s at the end of the year so you don't have to. You can book workers for any job and any industry — our powerful, patent-pending automation will identify and recruit all possible candidates for your job, and it's one tap to hire one or more workers. Sign up for free to get started.

How much does it cost to hire?
There are no upfront costs to using RUSH — you can create an account for free and post a job in minutes. RUSH will automatically recruit all possible candidates for your job. Then, whether you need to hire one person or one hundred, our pricing is fair, transparent, and predictable. You instantly receive cost estimates before you hire — so no surprises. We charge a platform fee per partner (currently 6.5%) to help keep RUSH running (among the lowest in the industry — compare with any other staffing agency — save an average of 33%). Create a job, get offers in real-time, and click on any offer to see your estimate before you hire. You can chat with your partner about the details of the job, too.
How is RUSH different from traditional staffing?

Unlike traditional staffing companies, you can view our roster of available workers for your job in real-time. As soon as you post a job, RUSH reaches out to hundreds of potential workers in seconds. Interested candidates show up instantly on your screen. Then, it's just one tap to view cost estimates, read reviews, and book.

You are in full control. You can view your job post, access workers' timesheets, chat with workers, and more. Don't think a particular worker is helping your business? It's one tap to un-hire and pick someone new.

Who employs RUSH workers?

RUSH workers are 1099-MISC independent contractors. We handle all the work associated with recruiting, onboarding, etc. so that you can focus on your core business.

Can I cancel a job?

Absolutely! If your RUSH partner isn't a good fit, it's one tap to cancel or find someone new. There are no penalties for canceling a job at this time. You should confirm with anyone you've hired with sufficient time prior to the shift via the in-app chat feature.

How does RUSH work?
Create a job and RUSH will take care of the rest, from finding suitable candidates to timesheets. When you find a suitable candidate, it's one tap to hire them — when the job is done, pay by credit card and leave a review for your worker.
Which industries do you support?

Everything! Our workers range from newbies to pros, from general labor, event staff, hospitality, retail, plumbing, HVAC, lawn care, computers / IT, business administration, accounting, and more! If we don't have any, we will find them for free. Post your job today — it only takes a few minutes.

Our workers (RUSH partners) choose their own jobs and industries, so the people you get are the people who want to be there.

How do I know workers are qualified and can legally work?

RUSH has a system in place to reduce risk and meet federal Know Your Customer (KYC) regulations. Our platform collects information from workers like personal information and a scan of a government-issued ID. We'll then attempt verification, asking for more information when needed, prior to paying out.

You can also read a worker's past reviews and chat with a worker prior to awarding them the job. If your worker isn't a good fit, you can change workers with one tap.

What skill levels can I hire?

RUSH has a built-in leveling system with reviews, experience points, and more. The more a worker successfully completes jobs and earns positive reviews, the higher their score. The most qualified candidates have a Pro badge. RUSH is an open platform, so oftentimes new users are also highly capable and experienced (despite being new to RUSH). You can chat with workers to find out if they are a good fit for your job.

Can I contact workers directly?
Absolutely, you can use the in-app chat feature to contact workers directly.
What do I need to start hiring?
All you need is a valid government-issued ID like your driver's license or passport and a credit card. We ask that all users upload valid ID — you will not be able to award jobs until your identity is checked.
Where is RUSH located?
RUSH is owned and operated by our parent company, Surya Tech Inc. at 130 Martin Ln, Elk Grove Village, IL 60007. If you're in the area, feel free to drop by and talk!
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